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 Do you block any ports?

We have firewalls that block inbound and outbound ports, if you are having problems reaching...

 How do I backup my website?

The easiest way to backup your website is by doing so via CPanel.    By logging into CPanel, you...

 How do I get into cPanel?

There are a few ways to get to your cPanel. Look for the "New Account Information" email the...

 How do I password protect my website?

With CPanel, you have the ability to password protect a folder within your website. You can...

 How do I upload files?

You can upload your html and images to your website via FTP.    You will use the login specified...

 How to block IP address from reaching your website

Please view our video tutorial at: http://www.cpanel.net/media/tutorials/ipdeny.htm

 How to change permissions on website files

Login to your Control Panel at www.yourdomain.com/cpanel using your cPanel username and...

 How to configure MySQL database

Please view this video tutorial: http://www.cpanel.net/media/tutorials/addmysql.htm

 How to import / export MySQL database

The best way to import or export a database is via PHPMyAdmin.   There is a tab for Importing and...

 How to prevent people from linking to your website

Please view this video tutorial: http://www.cpanel.net/media/tutorials/hotlink.htm

 How to view or change database encoding

You can get the encoding for your database by the following steps.  Log into cPanel and click on...

 I forgot my password

Do not worry, it's very easy to retrieve your password. If you need to change your password to...

 I get weird characters on my WordPress blog

If you are using SuperCache with Wordpress, you need to make sure you disable compression or else...

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